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Armory, Product Designer
Feb 2021-Nov 2022
    Led product design for Continuous Deployment-as-a-Service, a B2B SaaS for software deployments
    Defined personas, user journeys, workflows, and outcomes to create a simple, user-centered experience
    Collaborated cross-functionally with product managers and engineering teams from product ideation to launch
    Designed and iterated on low and high-fidelity mockups to balance both user needs and technical feasibility
    Coordinated migration to a modern React component library to improve engineering efficiency and reduce technical debt
    Conducted evaluative testing with 4 trial participants using UserTesting.com and compared findings to hypotheses
    Directed key improvements to user onboarding which increased basic funnel success by close to 40% after launch
    Grew the product team by hiring and onboarding the company's first dedicated UI designer
Microsoft, Product Manager
Jul 2015-Sept 2020
    Led cross-functional efforts to develop mobile developer tools for .NET developers, including Visual Studio and .NET MAUI
    Launched an overhaul to the new user experience for .NET MAUI developers, increasing onboarding success rates
    Conducted large scale user surveys, 1:1 interviews, and analyzed telemetry data to discover growth opportunities
    Designed mockups and prototypes in Figma as part of defining improvements to common Visual Studio user workflows
    Developed and published sample applications to demonstrate and highlight new API functionality within the SDK
    Engaged with and championed for members of the open-source community to prioritize the highest impact work
    Wrote content for Microsoft's developer blog to announce new releases and upcoming features
    Investigated and resolved customer issues pertaining to the Xamarin.Forms toolkit (now .NET MAUI)
    Implemented features and bug fixes for Xamarin.Forms addressing the Android, iOS, and UWP platforms
Contract / Freelance, Software Engineer
Aug 2013-Jul 2015
    Worked at companies focusing on both client and consumer products targeting both the web and mobile platforms
    Participated in all aspects of the software development lifecycle from planning to deployment
    Utilized various programming languages and frameworks including Ruby/Ruby on Rails, JavaScript, Scala, and C#/.NET