Experience

• Led product design for Continuous Deployment-as-a-Service, a B2B SaaS for software deployments

• Defined personas, user journeys, workflows, and outcomes to create a simple, user-centered experience

• Collaborated cross-functionally with product managers and engineering teams from product ideation to launch

• Designed and iterated on low and high-fidelity mockups to balance both user needs and technical feasibility

• Coordinated migration to a modern React component library to improve engineering efficiency and reduce technical debt

• Conducted evaluative testing with 4 trial participants using UserTesting.com and compared findings to hypotheses

• Directed key improvements to user onboarding which increased basic funnel success by close to 40% after launch

• Grew the product team by hiring and onboarding the company's first dedicated UI designer

• Led cross-functional efforts to develop mobile developer tools for .NET developers, including Visual Studio and .NET MAUI

• Launched an overhaul to the new user experience for .NET MAUI developers, increasing onboarding success rates

• Conducted large scale user surveys, 1:1 interviews, and analyzed telemetry data to discover growth opportunities

• Designed mockups and prototypes in Figma as part of defining improvements to common Visual Studio user workflows

• Developed and published sample applications to demonstrate and highlight new API functionality within the SDK

• Engaged with and championed for members of the open-source community to prioritize the highest impact work

• Wrote content for Microsoft's developer blog to announce new releases and upcoming features

• Investigated and resolved customer issues pertaining to the Xamarin.Forms toolkit (now .NET MAUI)

• Implemented features and bug fixes for Xamarin.Forms addressing the Android, iOS, and UWP platforms

• Worked at companies focusing on both client and consumer products targeting both the web and mobile platforms

• Participated in all aspects of the software development lifecycle from planning to deployment

• Utilized various programming languages and frameworks including Ruby/Ruby on Rails, JavaScript, Scala, and C#/.NET