Product Designer, Defense Unicorns

May 2024 - Feb 2025

• Conducted research and design for open-source DevSecOps tools (platform + CLI) for United States government and military bodies
• Acted as the lead for the company’s technical documentation hub, centered on its Unicorn Delivery Service (UDS) platform
• Developed and shipped a new implementation of the docs hub using Astro, providing improved information architecture and usability
• Established growth-driven data practices within the organization by implementing better analytics for search and navigation behavior

Product Designer, Armory

Feb 2021 - Nov 2022

• Led the 0-1 design effort of a SaaS product for DevOps teams to deploy applications via infrastructure-as-code (IaC) with Kubernetes
• Created and iterated on low and high-fidelity mockups in collaboration with engineers to balance both user needs and technical feasibility
• Transformed qualitative research data into post-launch improvements which increased onboarding success by 40%
• Grew the product team by leading the hiring, onboarding, and management of a dedicated UI designer

Product Manager, Microsoft

Jul 2015 - Sept 2020

• Led projects for mobile developer tools in the .NET ecosystem, including the open source .NET MAUI SDK and Visual Studio
• Conducted large scale user surveys, 1:1 interviews, and synthesized data to prioritize roadmaps and discover growth opportunities
• Launched an overhaul to the new user experience for .NET MAUI developers, increasing onboarding success rates
• Designed mockups and prototypes in Figma as part of defining improvements to common Visual Studio user workflows
• Developed and published sample applications to demonstrate and highlight new API functionality and engage with the open-source community
• Contributed numerous features and bug fixes for the Android, iOS, and Windows platforms, remaining a top contributor to date